FAQs

1. What kind of ingredients do you use in Chester's Treats?

We believe in wholesome, straightforward nutrition. All of our treats are crafted using high-quality, dog-safe ingredients without unnecessary fillers or harsh artificial preservatives. We prioritize real foods that are easy to digest and incredibly flavorful.

2. Are these treats suitable for senior dogs or smaller breeds?

2. Are these treats suitable for senior dogs or smaller breeds? Absolutely. We know that every pack is unique. We offer treats with softer textures that are gentle on senior teeth, as well as carefully portioned, bite-sized options perfectly suited for smaller breeds like Chihuahuas and French Bulldogs.

3. What is your return policy?

Because our treats are consumable goods, we maintain a strict no-return and no-refund policy to ensure inventory safety and quality control. However, we stand by our products with a Replacement Guarantee. If your order arrives damaged, defective, or incorrect, we will immediately send you a fresh replacement batch at no cost.

4. How long do the treats stay fresh, and how should I store them?

Since we skip the artificial preservatives, our treats are meant to be enjoyed fresh. We recommend storing them in an airtight container in a cool, dry place for up to [Insert Timeframe]. For an extended shelf life, you can easily store them in the refrigerator or freezer.

5. How long will it take to receive my order?

We prep and pack our orders meticulously, so they arrive in peak condition. Standard processing takes [Insert Timeframe], and transit times vary based on your location. You will receive an email with tracking information as soon as your treats are handed off to the carrier.

6. Can these treats be used as a meal replacement?